Frequently Asked Questions.
Move Management FAQs
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We plan, execute, and manage all the details related to a residential move.
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No. Our extensive knowledge of the moving business enables us to select and recommend an appropriate mover for your needs. Then we schedule and supervise your mover in executing your move effectively and efficiently.
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Every move is unique, so we visit your home and provide a range of expenses based on your needs. Costs include our hourly rate for move management services plus expenses. You are also responsible for the cost of outside vendors, such as moving company, cleaners, repairmen, waste disposal or other service providers that you authorize upon our recommendation.
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As soon as you know you will be moving — even before you know where or when — start thinking about major items you want to take and what you will want to sell or dispose.
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Yes. We are fully insured for liability and workers compensation. We provide certificates of insurance and bonding.
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Delicate items receive special care in packing and unpacking. The Settler has extensive experience with fine art, antiques, china, crystal, statuary and other precious pieces. For example, fragile items may require special handling such as double-boxing a padded crate or archival tissue.
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Based in Darien, CT, we serve clients throughout the United States and Internationally, including multi-move destinations. The Settler’s staff will travel to out-of-town locations, or arrange for a qualified local move manager to provide services at destination.
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Yes, we can provide references. We also invite you to see our Client Testimonials.
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Yes. The Settler is a 10-year Diamond Society Member of the National Association of Senior Move Managers. In 2016, we were awarded the NASMM A+ Accreditation, which involves rigorous peer review of our services as measurable, accountable and of the highest quality. NASMM also provides ongoing professional education and networking, enabling us to continue to deliver the best practices in move management. We also hold a National Association of Productivity and Organizing Professionals certification.
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No. We will facilitate the disposal process to minimize landfill use by reusing, recycling, repurposing, selling or donating unwanted possessions for you.
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We will dispose of your hazardous materials in a legal, environmentally responsible manner.
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Yes, and we also reuse as much as possible! In addition to using reusable and recycled packing materials, we also find new homes for unwanted but still-useful possessions by finding the right vendor to sell them or by donating them.
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We learn what organizations or causes you care about and develop a donation plan that may include giving items to a charity or to a related thrift shop. We arrange delivery and provide you with contribution receipts for tax purposes.
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Call The Settler at (203) 810-4873 for your free move consultation. Outside business hours, leave a voicemail for prompt call-back, or email us: info@thesettlersusa.com
Still have questions? Contact us.
info@thesettlerhome.com
(203) 810-4873